As a Lean Six Sigma Black Belt Business Executive, Sheila has applied Lean Six Sigma principles to improve business processes in manufacturing, product development, engineering, Sales & Operations Planning (S&OP), customer services, supply chain, distribution, logistics and “order-to-cash” environments. Sheila has been successful integrating customer requirements into the manufacturing and operational processes to improve customer satisfaction/retention and to generate business growth.
Prior to joining ProAction, Sheila has worked in various business units at Alcoa, Sonoco Products and AM International. She has managed various manufacturing, warehouse, distribution, engineering and customer services operations. Utilizing Lean principles, Six Sigma analytics and Continuous Improvement methodologies, Sheila has experience in Value Stream mapping, SMED, Kanban, 5S, and Standard Work.
She has successfully managed the relocation and consolidation of various facilities ensuring seamless customer transition and integrity of the supply chain. She developed and implemented various types of integration scenarios including domestic and international business units, acquisition of competitors, integration of product expansions, facility relocations and facility closures.
She implemented Lean Daily Management and Visual Management to Customer order flows, resulting in the reduction of expedited orders, improved operating efficiencies and reduced freight expenses. She designed and implemented a “Rapid Response” process to address customer emergency demand requirements and production planning with monitoring of the results in meeting customer expectations. She has implemented inventory optimization reviews, cycle counting processes and product rationalization programs. She has managed vendor supply bases and implemented performance monitoring programs. She has used value stream mapping events to collaborate with teams to identify and realize opportunities to reduce costs, quality issues and cycle times. Utilizing Kaizen techniques to resolve problems impacting both customers and operations, she was able to reduce overall customer credits by 18%.
Sheila had international roles in Puerto Rico, Northern Ireland, Mexico, Singapore, and Malaysia. She has a Masters of Business Operational Excellence (MBOE) & a Lean Six Sigma Black Belt from The Ohio State University and a B.A. Spanish/Certificate of International Business from the University of Cincinnati.